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CHOP
Volume 2.1

Top Score Leaderboard
Pos.NameScorePoints
1alain77 %23
2Cass76.5 %23
3cass71.83 %21.33
4x70 %21
5J67.47 %20.2
6Sandra58 %17
7J47 %14
8hwww33 %10
9Rody30 %9
10Eigh21.5 %6.5
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10

2.1.1 Organization of an Architectural Practice

Please fill out the form to start the quiz. Good luck!

1 / 30

Which type of insurance covers extended medical care and dental plans?

2 / 30

What are joint ventures in architectural practice usually formed for?

3 / 30

What is a partnership of corporations in the context of architectural practice?

4 / 30

What are some skills that are necessary for establishing and maintaining an architectural practice?

5 / 30

Can a company in Québec practice architecture?

6 / 30

What is the responsibility of a project manager in an architectural practice?

7 / 30

Which type of architectural practice is organized to deliver experience and reliability on complex assignments?

8 / 30

Which of the following is a reason for architects to incorporate their practice in Québec?

9 / 30

What should architects seek before structuring a practice?

10 / 30

Which of the following is NOT a model for the internal structure of an architectural practice?

11 / 30

Which type of ownership of an architectural practice is a legal, collective entity authorized by statute to act as an individual business unit?

12 / 30

What is the role of a comptroller in a larger architectural practice?

13 / 30

What are some reasons why architects may set up their own practices?

14 / 30

What is the purpose of a joint venture in the context of architectural practices?

15 / 30

What are multi-disciplinary firms in the context of architectural practice?

16 / 30

What type of architectural practice provides highly efficient service on routine assignments?

17 / 30

What are some reasons why establishing an architectural practice has serious implications for one’s personal, professional, and business life?

18 / 30

Which of the following professional services is NOT required to support an architectural practice?

19 / 30

What is a strategic plan?

20 / 30

Why is it important for an architect to establish a relationship with a lawyer?

21 / 30

Which type of insurance is a specialized type provided by a limited number of insurance underwriters?

22 / 30

Which type of insurance covers theft and vandalism of office premises and automobiles?

23 / 30

Which type of architectural practice is the most common in Canada?

24 / 30

What factors affect the type of ownership of an architectural practice?

25 / 30

Which type of insurance covers personal business partners and directors?

26 / 30

Can architects in Québec practice in any type of arrangement with non-architects?

27 / 30

Which of the following is NOT a reason why architects decide to set up their own practices?

28 / 30

What is a sole proprietorship in the context of architectural practice?

29 / 30

What is the role of a project architect in a design team?

30 / 30

What are the first key steps in launching an architectural practice?

Your score is

The average score is 66%

/30
5

2.1.2 Succession Planning

Please fill out the form to start the quiz. Good luck!

1 / 30

What is one measure that future leadership must take to maintain staff commitment and motivate people to achieve success?

2 / 30

What is one potential disadvantage of merging a practice with another architect or firm?

3 / 30

What is one advantage of selling a practice to an architect or architects outside the practice?

4 / 30

Why is contingency planning important in the succession planning process?

5 / 30

According to the text, why is succession planning important for architectural firms?

6 / 30

What is a significant advantage for a practice during the succession period?

7 / 30

Which of the following is NOT a potential reason for the dissolution of a practice upon the retirement of the principal architect?

8 / 30

According to the text, why might a retiring principal be able to obtain a higher price through internal buyers?

9 / 30

When reviewing agreements, sellers should seek professional advice in which areas?

10 / 30

What is one purpose of the selection and transition phase in the succession planning process?

11 / 30

What is the purpose of the strategic planning phase in the succession planning process?

12 / 30

What is one potential consequence of a merger diverting resources away from architectural practice?

13 / 30

What is one advantage of inviting new architects or others to become part of an existing practice as partners or shareholders?

14 / 30

What is one potential advantage of reapportioning ownership in a practice?

15 / 30

What can assist second-generation owners to buy-in and pay-out the first-generation founders?

16 / 30

According to management expert Peter Drucker, what is the best way to predict the future?

17 / 30

What is one potential reason for the failure of a merger between two firms?

18 / 30

Who is generally liable for past work in a practice?

19 / 30

What is the first step in developing a succession plan according to the text?

20 / 30

Which of the following is a succession planning option for a firm with retiring principals?

21 / 30

What is goodwill in the context of a practice?

22 / 30

Which of the following is a common concern regarding staff education programs?

23 / 30

What is the recommended timeframe for implementing a comprehensive succession plan?

24 / 30

What is one of the key components of a comprehensive succession plan?

25 / 30

What does succession planning enable architects who own a firm to do?

26 / 30

How is goodwill calculated?

27 / 30

What are some methods to estimate the value of a practice?

28 / 30

What is one potential reason for the unsuccessful outcome of a merger between two firms?

29 / 30

Why is succession planning particularly important for sole proprietorships and small architectural firms?

30 / 30

What should be verified regarding individual protection against potential long-term liability exposure after succession?

Your score is

The average score is 49%

/30
4

2.1.3 Public Relations and Marketing

Please fill out the form to start the quiz. Good luck!

1 / 30

What does an effective marketing strategy in an architectural practice involve?

2 / 30

Which of the following activities is NOT considered a part of marketing in an architectural practice?

3 / 30

What are some techniques for identifying potential clients or 'leads'?

4 / 30

What is the correlation between a firm's profit and growth and the amount spent on marketing?

5 / 30

Which of the following is NOT a method for generating client commitment after the contract has been executed?

6 / 30

True or false: Each architectural practice must evaluate the effort and return on investment before participating in an architectural competition.

7 / 30

What should each architectural practice evaluate before participating in an architectural competition?

8 / 30

What should architects strive to do in relation to public awareness about the value of architectural services?

9 / 30

According to the text, why is it important for architectural practices to develop a public relations and marketing strategy?

10 / 30

What is the objective of reinforcing interest in architecture?

11 / 30

What is critical at the stage of generating client commitment in architecture?

12 / 30

Which of the following is NOT considered a role that architects may be asked to fulfill?

13 / 30

What is the main focus of marketing in architectural practice, according to the text?

14 / 30

True or false: Architectural competitions can be a high risk activity for any architectural practice.

15 / 30

True or false: Architectural competitions for buildings must be endorsed or approved by the Council of the provincial or territorial Association of Architects and/or the Royal Architectural Institute of Canada.

16 / 30

What is the purpose of promotion in the context of architecture?

17 / 30

According to the text, what are some factors that the strategic plan should help identify?

18 / 30

What is MERX?

19 / 30

What is the difference between marketing and selling in an architectural context?

20 / 30

What should the practice do after an initial contact with a lead?

21 / 30

True or false: Open and limited competitions for buildings require endorsement as most provincial associations of architects prevent their members from participating in competitions that have not been approved by their Councils.

22 / 30

Which of the following is NOT a technique for building market awareness in architecture?

23 / 30

When preparing promotional brochures or proposals, what should the architect always do?

24 / 30

What is one function of marketing according to the text?

25 / 30

What does the text say about public relations in the context of architectural practice?

26 / 30

Which of the following best describes the difference between public relations and marketing in the context of architectural practice?

27 / 30

What is the role of an architect as a professional advisor in endorsed architectural competitions?

28 / 30

According to the text, what is the role of public relations in the architectural practice?

29 / 30

What action should be taken to develop and maintain a professional relationship with the client after the completion of the project?

30 / 30

True or false: The International Union of Architects (UIA) has prepared guidelines for conducting international architectural competitions in its publication, Instructions and recommendations to promoters of international competitions in architecture and town planning.

Your score is

The average score is 66%

/30
3

2.1.4 Financial Management

Please fill out the form to start the quiz. Good luck!

1 / 30

Which of the following factors may lead to inadequate profit margins for an architectural practice?

2 / 30

According to the text, how should the distribution of bonuses to staff be determined?

3 / 30

Which financial system records all income and expenses as they occur in the general ledger?

4 / 30

What should an architect establish when engaging an accountant?

5 / 30

According to the text, what is the purpose of setting aside a percentage of the profit as a capital reserve?

6 / 30

What does a statement of income and expenses provide?

7 / 30

True or false: The purpose of building a successful financial history in a practice is to attract potential clients and investors.

8 / 30

What is the purpose of proper tax planning in relation to profit withdrawal from the practice?

9 / 30

True or false: The prime rate is the interest rate at which banks lend to their most creditworthy customers.

10 / 30

True or false: The distribution of bonuses to staff should be solely based on their productivity.

11 / 30

According to the text, what is the prime rate?

12 / 30

What are some factors that should be considered in determining the distribution of bonuses to staff?

13 / 30

Which of the following is NOT a reason why a profit is required in a practice?

14 / 30

What is the purpose of building a successful financial history in a practice?

15 / 30

True or false: The investment of shareholders or partners in the practice should earn interest at the bank's prime rate of interest.

16 / 30

Which type of accounting is done within the architectural practice, often by staff or a bookkeeper?

17 / 30

What does the multiplier in the billing rate formula represent?

18 / 30

What is the purpose of short-term financial planning, usually called budgeting?

19 / 30

According to the text, what are some factors that should be considered in a performance review?

20 / 30

What is an audit in the context of accounting?

21 / 30

What does a balance sheet indicate?

22 / 30

What should the financial plan of an architectural practice include?

23 / 30

True or false: Financial planning in an architectural practice should include short-term budgeting only.

24 / 30

How can the number of billable hours in a year be determined?

25 / 30

When the practice is owned by shareholders or partners who have invested capital, how should their investment earn interest?

26 / 30

In 'lean' years, what may happen to the capital reserve?

27 / 30

What is the utilization factor?

28 / 30

According to the text, what information should the architect provide to the bank when borrowing funds?

29 / 30

According to the text, when is the best time to negotiate for a line of credit with a bank?

30 / 30

According to the text, what should the architect do when determining fees for services?

Your score is

The average score is 58%

/30
3

2.1.5 Office Administration

Please fill out the form to start the quiz. Good luck!

1 / 30

What is the minimum time period that project records should be retained for pursuing a claim for professional negligence in Canada?

2 / 30

What should be done to ensure the safety of electronic information in the event of a fire or other disaster?

3 / 30

What is the purpose of documenting office policies and procedures in writing?

4 / 30

Which of the following is NOT a benefit of having an office manual in an architectural practice?

5 / 30

What should an architect consider for storage of project records once the contractor's one-year guarantee/warranty has expired?

6 / 30

What is one common practice for protecting important documents and original software in an architectural office?

7 / 30

What is the purpose of archiving electronic files in architecture projects?

8 / 30

What is one advantage of an office manual in relation to hiring new staff?

9 / 30

What can lead to significant improvement in performance when using computer software in an architectural practice?

10 / 30

Which of the following is NOT a reason for maintaining good records in architecture projects?

11 / 30

Which of the following is NOT a consideration when selecting computer hardware for BIM and CAD applications?

12 / 30

What is the purpose of an architectural office maintaining a reference library?

13 / 30

What is one solution for addressing minor maintenance needs in an office?

14 / 30

Why is careful management of the inventory of computer software and hardware an ongoing necessity of office administration?

15 / 30

Why is good management important for an architectural practice?

16 / 30

Which of the following is NOT automatically included in most commercial office insurance policies?

17 / 30

If the practice is a home-based business, what endorsement may be required on the home insurance policy?

18 / 30

True or false: Annual budget for computer training is not necessary for an architectural practice.

19 / 30

What type of insurance protection should be included in addition to property coverage?

20 / 30

Which one of the following is NOT an extension available with a commercial property insurance policy package?

21 / 30

Which of the following is NOT a concern for security in an architectural practice?

22 / 30

True or false: It is important to determine the practice's needs for computer modelling before selecting the appropriate software.

23 / 30

Which of the following is NOT a reason why the appearance of the office is important for an architectural practice?

24 / 30

What can an office manual help communicate to the staff of an architectural practice?

25 / 30

What are the two types of filing systems required in an architectural practice?

26 / 30

True or false: Back-up tapes should be stored on-site to ensure their safety in the event of a fire or other disaster.

27 / 30

True or false: Hardware upgrades are not required on an ongoing basis for computer technology.

28 / 30

When are software upgrades typically needed in computer technology?

29 / 30

What is the purpose of thorough documentation in project activities and communications?

30 / 30

True or false: Careful management of the inventory of computer software and hardware is not an ongoing necessity of office administration.

Your score is

The average score is 53%

/30
2

2.1.6 Communications

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1 / 30

True or false: Standard forms are not necessary for managing communications in an architectural practice.

2 / 30

Which form is used to record the notes of a meeting or transaction?

3 / 30

What is the recommended approach for negotiations according to the text?

4 / 30

What is the purpose of an architect's desk diary or personal digital assistant (PDA)?

5 / 30

Why is it important for architectural practices to develop policies and procedures for email communication?

6 / 30

Which of the following is NOT a traditional way of communicating for architects?

7 / 30

Which of the following is NOT a key to building and maintaining a good relationship with a client?

8 / 30

Which form is used to communicate important information or news?

9 / 30

Which form is used to recommend a course of action?

10 / 30

Which form of communication is NOT suitable for sending legal documents requiring original signatures?

11 / 30

What is the goal of the design team when working with consultants?

12 / 30

What is the importance of maintaining accurate written records for architects?

13 / 30

What is an effective way to resolve an issue?

14 / 30

What are some tips for effective speaking and presentations according to the text?

15 / 30

Which form is used to transmit documents or information to the project team?

16 / 30

Why should all documents in an architectural practice be dated and carry the name of the project?

17 / 30

True or false: Transmittal is used to recommend a course of action.

18 / 30

True or false: Minutes are a brief summary of the proceedings of a meeting.

19 / 30

What is the importance of external communications in the architectural practice?

20 / 30

Which of the following is NOT a potential issue with transferring electronic files in the construction industry?

21 / 30

What is one benefit of using video conferencing in the architecture profession?

22 / 30

Which of the following is a benefit of electronic communication for architects?

23 / 30

Which of the following is NOT a component of active listening?

24 / 30

What is the primary means of communication with the contractor during a construction project?

25 / 30

Which form is used to provide information about the project team members?

26 / 30

Which of the following is NOT a tip for building good communication skills among staff members in an architectural practice?

27 / 30

Which of the following is NOT a tip for ensuring effective teleconference calls?

28 / 30

True or false: Communication is the act of transmitting information and imparting news.

29 / 30

Why is good communication between principals essential in an architectural practice?

30 / 30

True or false: Memorandum, Minutes of Meeting, Transmittal, and Project Team Directory are the forms provided for General Communications.

Your score is

The average score is 63%

/30
2

2.1.7 Human Resources

Please fill out the form to start the quiz. Good luck!

1 / 30

According to the text, what is the recommended approach for architects when working in stressful environments?

2 / 30

According to the text, what is a factor that motivates people to be productive?

3 / 30

According to the text, what is the purpose of Workers Compensation or Workplace Safety Insurance Board?

4 / 30

What is one advantage of hiring temporary employees, according to the text?

5 / 30

What is the main difference between independent contractors and permanent employees, according to the text?

6 / 30

Who should conduct performance reviews?

7 / 30

According to the text, what costs should the principals of a practice consider when hiring new employees or retaining consultants?

8 / 30

Which of the following is NOT a possible option for meeting human resources needs, according to the text?

9 / 30

True or false: Performance reviews should be conducted by a supervisor who is familiar with the employee.

10 / 30

What is the main reason for engaging permanent employees, according to the text?

11 / 30

According to the text, what is the purpose of establishing standard office policies and procedures for conduct?

12 / 30

Should formal performance reviews replace spontaneous praise or criticism?

13 / 30

True or false: Spontaneous praise or criticism is not essential to good human resources management.

14 / 30

According to the text, what is the most valuable resource of an architectural practice?

15 / 30

Which of the following is a key factor in making performance reviews meaningful?

16 / 30

True or false: Performance reviews should only be conducted once a year.

17 / 30

According to the text, what should be considered when determining the extent of staffing a firm can support?

18 / 30

According to the text, what is one potential challenge of allowing employees to work from home?

19 / 30

Which of the following is NOT considered a benefit that some firms offer to their employees, according to the text?

20 / 30

What is the architect's duty regarding discrimination, according to the text?

21 / 30

Which method of performance review measures the extent to which the employee conforms to a pre-determined goal or result?

22 / 30

According to the text, what is the purpose of confirming verbal offers in writing?

23 / 30

What should constructive feedback be given during?

24 / 30

How often should formal performance reviews be conducted?

25 / 30

Which of the following is NOT a characteristic of a good performance review method, according to the text?

26 / 30

What is the purpose of employee appraisals, according to the text?

27 / 30

True or false: Constructive feedback should only be given during formal performance reviews.

28 / 30

Which of the following is NOT a tip for nurturing staff at various stages of their career development, according to the text?

29 / 30

True or false: Both the employee and the appraiser should prepare in advance for the performance review meeting.

30 / 30

What behavior is considered harassment, according to the text?

Your score is

The average score is 65%

/30
4

2.1.8 Quality Management

Please fill out the form to start the quiz. Good luck!

1 / 30

Which of the following best defines Quality Assurance?

2 / 30

According to the text, what are the elements that help to define quality as it relates to architectural services?

3 / 30

ISO 9000 quality systems provide a single set of standards applicable to all industries.

4 / 30

Who commissions architectural services according to the text?